top of page

Privacy Policy

Your privacy matters. Learn how Darling Downs Shipping Containers collects, uses, stores and protects your personal information when you visit our website or do business with us.

Section 1 – Our Commitment to Privacy

At Darling Downs Shipping Containers, your privacy is a cornerstone of our relationship. We are committed to maintaining the confidentiality, integrity, and security of the personal information that represents your trust in us. We manage all data in accordance with Australian privacy principles to ensure your information is collected fairly and stored securely.

Section 2 – Information We Collect

We collect information necessary to provide our shipping container solutions and services. This includes contact details such as your name, business name, delivery address, and communication preferences. When you engage with our team for sales or hire, we may collect specific business identification and payment information required to facilitate secure transactions and logistics planning.

Section 3 – How We Use Your Information

The data we collect is used primarily to manage your account, process orders, and orchestrate precision delivery of shipping containers to your site. We use your contact information to provide quotes, update you on delivery schedules, and respond to your technical inquiries. Additionally, we use feedback to improve our container inventory and customer service workflows.

Section 4 – Website Analytics & Cookies

Our website uses cookies and analytical tools to understand how visitors interact with our content. This technical data—such as your IP address, browser type, and pages visited—is anonymised and used to optimise our digital experience. You can manage your cookie preferences through your browser settings, though this may impact some site functionalities.

Section 5 – Sharing Information

We do not sell or trade your personal information to third parties. Information is only shared with trusted transport partners or service providers necessary to complete your delivery and fulfil our business obligations. We ensure any partner handling your data adheres to strict confidentiality agreements and Australian privacy standards.

Section 03

Security & Data Protection

Section 6 – Data Security

We take the security of your personal information seriously and use industry-standard physical, electronic, and procedural safeguards. This includes secure database servers, data encryption, and strictly managed accessibility protocols to protect your information against unauthorized access, loss, or misuse.

Section 7 – Access & Correction

You have the right to request access to the personal information we hold about you. If any of the information is inaccurate or out-of-date, we will take reasonable steps to correct it promptly upon your notification.

Section 8 – Third-Party Websites

Our website may contain links to external sites operated by third parties. Please lead with caution, as we are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies separately.

Section 9 – Changes to This Policy

Darling Downs Shipping Containers may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. Any updates will be posted directly on this page with an updated revision date.

Our Security Promise: Darling Downs Shipping Containers never trades or sells your database information. Your security is our operational priority.

Questions About Your Privacy?

We are committed to protecting your data. If you have any concerns regarding how your personal information is handled, or if you would like to request access or corrections to your records, please reach out directly to our privacy support team.

bottom of page